24/7 water damage restoration · Colorado Springs, CO
Water where it shouldn't be? We pick up 24/7.
Burst pipes, flooded basements, sewage backups and mold across Colorado Springs, Fountain, Security-Widefield and Falcon. Call any hour, and a local crew gets the water out and the drying started.
- 24/7
- phone answered
- Free
- assessment and written scope
- 3–5 days
- typical drying time
Water coming in? Do this first.
Four things that save the most damage, in order. Full first-24-hours checklist
- 01
Shut off the water
Turn the main valve clockwise. It's usually where the line enters the house, near the water heater, or in the basement.
- 02
Stay safe around power
Don't walk through water near outlets or appliances. Shut off the breaker only if you can reach it dry.
- 03
Take photos
Photograph the water and the source before anything is moved. Your insurer will ask.
- 04
Call us
A real person answers 24/7 and gets a local crew moving.
Services
What we handle in Colorado Springs
Whatever got wet, the first step is the same: stop the water and start drying. Pick what happened, or just call and tell us.
Call (719) 521-5941-
Any leakWater damage restorationWater in your home? A local crew extracts the water, dries everything and handles the paperwork, any hour.
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BasementsFlood and basement cleanupFlooded basement or storm water in the house? Pump-out, tear-out and drying started the same day.
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PipesBurst and frozen pipe cleanupA pipe froze or burst? We extract the water, dry the house and document it for your insurance.
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SewageSewage backup cleanupSewage in the basement is a health hazard. Crews in protective gear clean, remove and disinfect.
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MoldMold remediationMusty smell or visible mold after a leak? Containment, removal and fixing the moisture problem behind it.
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Roof and ceilingStorm and roof leak damageRoof leak or ice dam soaked your ceiling and insulation? We dry it out so it doesn't turn into mold.
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InsuranceInsurance claim helpPhotos, moisture logs and an itemized scope your adjuster can use. You file the claim; we document the damage.
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CommercialCommercial water damageOffices, shops, restaurants, rentals and apartment buildings. Fast drying so you can get back to business.
From flooded to dry
What a flood job looks like
Standing water comes out first. Then anything that can't be dried, like soaked carpet pad and the bottom of the drywall, so air can reach the framing. Equipment runs until the moisture readings say it's dry.
How it works
From the first call to a dry house
- First call
We answer and dispatch
Tell us what happened and where. You get a realistic arrival time on the phone.
- On site
Stop it and measure it
The crew confirms the source is off, maps the moisture with meters and thermal cameras, and photographs everything.
- Day 1
Extract and tear out
Standing water comes out. Wet carpet pad, drywall and insulation that can't be saved come out too.
- Days 2–5
Dry and check daily
Air movers and dehumidifiers run around the clock. Moisture is checked every day until readings are normal.
- Wrap-up
Paperwork and repairs
You get photos, moisture logs and an itemized scope for your insurer, and a plan for putting it back together.
On the job
Recent water damage work
Extraction, tear-out, containment and drying in homes and businesses.
Costs
What water damage restoration costs
Published 2026 national ranges. Your written scope gives the exact number before any work starts.
Not sure if insurance will cover it?
Burst pipes and appliance failures are usually covered. Floods and sewer backups often aren't unless you added the coverage. We document everything either way, so you have what you need before you talk to your adjuster.
Who we are
A local water damage line that picks up at 3 a.m.
Ponderosa Water Damage Colorado Springs connects homeowners and businesses across Colorado Springs, Fountain, Security-Widefield, Falcon and the rest of El Paso County with independent, trained and insured local restoration crews.
Water damage doesn't wait for business hours. We answer around the clock, send a crew, and make sure the damage is documented for your insurance company.
Fast response, any hour
Every call is answered. You get a callback right away and a realistic arrival time before anyone is dispatched.
A written scope before work
The crew explains what needs to come out, what can be dried, and what it will cost, in writing, before they start.
Documented for your insurer
Photos, moisture readings and an itemized scope, so your adjuster has what they need.
Dried until it's actually dry
Moisture meters, not guesswork. Equipment stays until the readings are normal, which is how you avoid mold later.
Why Colorado Springs homes get water damage
Most of our calls come from the same few causes. Colorado Springs sits above 6,000 feet, and winter cold snaps freeze pipes in exterior walls, garages and crawl spaces; the pipe lets go when it thaws. Summer storms come fast and push water through window wells and into basements. Water heaters, washing machine hoses and supply lines fail in older homes around Knob Hill and Palmer Park just like they do in newer builds out east and in Falcon.
The creeks can flood too. The 1935 Memorial Day flood on Monument and Fountain Creeks is still the flood of record here, and in August 2013 a flash flood off the Waldo Canyon burn scar tore through Manitou Springs. Whatever the cause, the plan is the same: stop the water, get it out, and dry the structure before mold starts, which can be as soon as 24 to 48 hours.
How to keep pipes from freezingWhat to do in the first 24 hours
Colorado Springs water damage questions
How fast can a crew get to me?
We answer 24/7 and dispatch right away. When you call, we'll give you a realistic arrival time for your address.
How much does water damage restoration cost?
National 2026 figures put most jobs between $1,384 and $6,387, or about $3 to $7.50 per square foot of wet area. Sewage and flood jobs cost more. You get a written scope first. See the cost guide.
What should I do before the crew arrives?
Shut off the main water valve if a pipe is leaking, turn off power to wet areas if it's safe, move valuables, and take photos. See the first 24 hours guide.
Will insurance cover it?
Sudden, accidental water damage, like a burst pipe or failed appliance, is usually covered. Floods typically need a separate flood policy, and sewer backup is often an add-on. See insurance claim help.
How long does drying take?
Most homes dry in 3 to 5 days. The crew checks moisture daily and removes equipment only when readings are normal.
Can mold grow after water damage?
Yes, within 24 to 48 hours on wet materials if they aren't dried. That's why fast response matters. See mold remediation.
What areas do you serve?
All of Colorado Springs, plus Cimarron Hills, Security-Widefield, Fountain, Falcon, Manitou Springs, Black Forest, Monument and the rest of El Paso County.
Is the assessment free?
Yes. The assessment and written scope are free.
Tell us what happened
We call you back within the hour between 7 a.m. and 9 p.m., send a local crew, and walk you through the work and the insurance paperwork. No obligation.
Water coming in right now? Don't wait for a call back.
(719) 521-5941- Open 24 hours a day, 7 days a week, including holidays.
- Colorado Springs and El Paso County